Intellicom - Intelligent Communications
Intellicom Ireland

Professional Services

IT Support TeamIntellicom recognises that people make the difference. Any service – pre or post sale – is only as good as the people working on it, delivering it and supporting it. We recognise that different organisations have vastly different in-house skill sets and resources and, as such, their requirements from and reliance on suppliers and partners like Intellicom are very different for every engagement. We have built, and maintain our reputation, on the quality, knowledge and commitment of our team of people and we are happy to offer our customers a wide range of tailorable Professional Services to suit any specific project or support requirement. Our full range of professional services are provided by qualified, trained and experienced staff and are generally available (location dependent) through our direct Intellicom engineering, consultancy and support teams or via our regional iChannel partner community on a growing World Wide basis :

  • Design and Consultancy

  • Installation and Project Management

  • Maintenance and Support

  • Proactive Managed Services with real time reporting, analysis and alerting

  • Hotline telephone support and helpdesk – including full 24×7×365 cover

  • Converged Networking and Electronic Security Systems with particular emphasis on VoIP systems networking, connectivity and security – Audit, Review and Analysis services

  • Strong manufacturer engagement and support backup

  • Tailor made service level agreements