Intellicom - Intelligent Communications
Intellicom Ireland

Managed Services

NOCimageIntellicom operate a state of the art Network Operations Centre from our head office with back end systems housed in highly secure Tier 4 ready data centre facilities in Dublin and Cork. Using expert and experienced engineering staff we can provide proactive monitoring and management of all key telecoms, networking and Voice and Data applications systems and processes in our customers network infrastructure.

  • 24 x 7 Management & Monitoring Service

  • WAN, LAN, Voice, Video & Security management

  • Application and Network performance management

  • Multi-vendor Telecoms circuit management, including SIP Trunks

  • Multi-vendor equipment support

  • Geographically independent service offering

  • Tailorable Service contracts

    • NBD, 8 x 5 x 4 to 24 x 7

    • 15 Min Response Time

    • 24 x 7 manned NOC operations

    • ITIL based service desk

iCare MSP is our proactive Managed Service for Connectivity and Customer Premises Equipment (Voice & Data CPE) using a suite of scalable, cost-effective, network and application monitoring, alerting and analysis tools coupled with expert analysis and proactive support from our highly experienced engineering team.  Our service is simple to install, feature rich and utilises features already present in all marketing leading IP voice and data networking products – giving organisations maximum return on Investment and in depth performance management on their important telecommunications and converged network infrastructures.

Our Managed Services are suitable for any size of organisation where extended network availability, optimised performance, voice and data integrity and user / application traffic analysis and reporting are of prime importance. Key applications include telecommunications circuit availability and performance, voice and data converged network and systems performance and SLA management, in-depth network traffic analysis, security and network integrity assessment, user and device tracking and asset management for compliance, troubleshooting, network and capacity planning and auditing services.